b7b7 — all your questions answered in one place

Before reaching out via live chat or email, have your account username or registered phone number, a detailed description of the issue, and the transaction reference number (if applicable) close at hand. Screenshots help identify the problem faster. This allows our team to provide a resolution much more quickly.

b7b7 customer support is active seven days a week, twenty-four hours a day. Whether it is late at night or early in the morning, our team is always there for you. Service is not suspended on Eid or any other public holiday.

b7b7 has two support channels — live chat and email. Live chat is available directly from within the site and is the fastest option. The email address for contact is [email protected]. Phone or SMS support is not currently available.

Yes, the b7b7 support team is capable of assisting in both Bengali and English. Feel free to ask your question in Bengali — you will receive a reply in Bengali. Full support is also available if you contact us in English.

Write an email to [email protected]. Include a brief description of the issue in the subject line, and provide your account details and a full description of the problem in the body. Email may take a little longer than live chat, but it is more effective for complex issues.

After logging into b7b7, go to the Cashier or Deposit section and select bKash as the payment method. Enter the amount and follow the on-screen instructions. Confirm the payment through your bKash app or by dialling *247#. Your balance is usually updated within a few minutes.

If the payment was successful, the balance is usually added within a few minutes. If it takes more than 15 minutes, contact us via live chat or at [email protected] with a screenshot or reference number of the transaction. Occasional delays can occur due to network lag, but the funds are not lost.

b7b7 does not charge any deposit fee of its own. However, mobile banking services such as bKash, Nagad, or Rocket may apply their own transaction charges. For bank transfers, fees may be deducted according to your bank's charge policy. Before depositing, confirm the charges with your payment provider.

The minimum deposit amount at b7b7 is ৳200 for all payment methods. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, the minimum limit is the same. On your first deposit, you receive a 150% bonus of up to ৳10,000.

Yes, both Nagad and Rocket are accepted payment methods at b7b7. You can also use bKash, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount for each method is ৳200.

In a live dealer game, a real dealer deals cards or spins a wheel in front of a camera. This is streamed live to your screen via high-definition video. You can place bets in real time and see the results immediately. It delivers an experience just like being in a real casino.

In Teen Patti, each player receives three cards and the player with the strongest hand wins — Trail (three of a kind), Pure Sequence, and Sequence rank in that order. In Andar Bahar, the dealer reveals a "joker" card, then places cards one by one into the Andar (inside) and Bahar (outside) piles — you bet on which pile will match the joker.

Yes, b7b7's live dealer section is fully optimised for mobile browsers. The video stream automatically adjusts to your screen size and internet speed. For the best streaming experience, use at least a 4G or Wi-Fi connection.

Bet limits at live dealer tables vary by game and table. Generally, lower-limit tables are available for new or casual players, and higher-limit tables are available for experienced or high-stakes players. The minimum and maximum bet information for each table is displayed next to it in the lobby.

In Baccarat, you bet on one of two sides — Player or Banker — or you can choose Tie. Each side is dealt two cards; the sum of the card values is taken as the last digit of the total (for example, 15 = 5). The side closest to 9 wins. No strategy needs to be learned — once you place your bet, the dealer manages everything.

If the connection drops, in most slot games you will be able to see the result once you reconnect, provided the round had not yet completed. At a live dealer table, if the connection is lost after a bet has already been confirmed, the result will be recorded in your account. Log back in and check your game history for the result. If there is a problem, contact support.

Yes, b7b7 is entirely mobile browser-based. There is no need to download a separate app — open the site from any modern browser such as Chrome, Firefox, or Samsung Internet and use all games, deposit, and withdrawal features.

Yes, it can. Open b7b7.lat in Chrome or any browser, then select "Add to Home screen" from the browser menu (⋮). After that, tapping the icon will open the site directly, just like an app.

In Chrome, go to Settings → Privacy and security → Clear browsing data, tick "Cached images and files", and press Clear data. In Samsung Internet, go to Settings → Personal browsing data → Delete browsing data. Then refresh the page — slowness caused by old cache is usually resolved this way.

b7b7 works well on both Android (7.0 and above) and iOS (12 and above). It is equally usable from any modern browser on Windows or Mac. Live streaming may be a little slower on older or low-RAM phones.